She’s Committed to Her Profession, Her Community, and Impassioned Goodwill. A Successful Woman Making a Significant Impact in our Community. Meet Action Cleaning Service President Davlyn Spetch
Q: When you were 10, what did you want to be when you grew up?
DS: When I was 10, I had already started wiping baseboards in homes and offices when I ended up on cleans with my sisters. My sisters are quite a bit older than me. One is 11 years older and the other is 15 years older. I would say most 10-year-olds don’t imagine being a cleaner, but when you grow up as exposed to it as I did, it’s a little more feasible. I always had it in my mind to own a cleaning business. I think a lot of 10 year old’s want to own their own business. Don’t they? At 10, I also was considering being a flight attendant, since my dad was a lead mechanic at United Airlines … also something along the line of a marine biologist, since I love the ocean.
Q: After high school, where did you feel your career path would take you?
DS: Right out of high school I established my own cleaning business, then known as Davlyn’s Cleaning Service. That was about 1997. I worked for everything I have. I never got anything handed to me. I think that made it sweeter.
Q: What was your first job? And how did it shape or impact you?
DS: My first legit job, as far as I can remember, was working at the school District Office doing filing. I was young. I like to think I was 13, but is that even legal? I think it was part of some kind of program.
Q: Can you share with our audience some history about ACS and how long the company has been in business?
DS: ACS originally started as a partnership with my sister Erica. I believe it was 2005. We decided to form a partnership as we were working together quite a bit. I fought to name it Action Cleaning Service. It went through a major change in 2011, which is when I first started hiring employees. My sister moved to Modesto from San Jose, and although I enjoyed working with her, there were some ideas I had for the business that she was not on board with at the time. The most important one being to expand the business, by hiring employees etc. So, in 2010, we became the sole owners of separate businesses. I was terrified to hire employees lol! So different from now, where one of the things I enjoy most, is supplying people jobs in a small business.
But randomly and without knowing something like this existed, I found a great consultant/ coach for cleaning and have had two different consultants since then, who have really helped me to move along. Quite awesome! Don’t be afraid to get help! This world is hard enough. Forget tackling it alone, if you don’t have to. At this point in my career, I have realized that the only thing that can hold me back in life is me. I have really focused on self-care in the last few years and am now ready to bring my business to a whole new level. We are definitely in a growth period. One idea that I have planned is opening more branches of my company to widen out my service areas. It’s very exciting, and will give me the challenge I need, to stay fully engaged and interested in what I am doing. After being in the cleaning business for over 22 years, it is important to me to have new goals and plant new seeds.
Q: For those who maybe looking for a house cleaning service … which areas of Santa Clara County do you service?
DS: San Jose, Campbell, Santa Clara, Milpitas, Sunnyvale and parts of Los Gatos and Saratoga (in town).
Q: Action Cleaning Service partnered with “Cleaning for a Reason” … for those in our audience not familiar with this organization, with this can you share more about this?
DS: Cleaning for a Reason has always caught my attention as a non-profit organization. When I first joined, the goal was to help women battling cancer and going through chemo treatments get cleans. I partnered with them because I knew it would be great to help women who were in need get some free cleans through my company and Cleaning for a Reason. I don’t know if I fully realized the good, I was doing until I dealt with one particular patient. This patient had a special situation in my eyes. She had stage 4 cancer, had just gone through a divorce and had two rambunctious, young sons she was taking care of, in a one bedroom apartment. Her particular struggle stuck out to me, and I remember that after I left her home, I went out to my car and cried. I managed to hold it together inside her home. I didn’t want to upset her with my tears. Why is this significant? I didn’t cry much back then. And it enforced, within this experience, that I was deeply honored to get to meet these women and to help them. I truly saw how much cleaning could make their lives easier. Cleaning for a Reason has made changes, just as I have, through the years. I feel like we have grown together. Now, Cleaning for a Reason has found a way to service all genders as far as free cleans. I love this!
As a non-profit organization, I realize that often you must keep your circle small in the beginning, as far as whom you’re helping. You must be able to fund what you are doing in order to succeed. As a business owner, I am blessed and thrilled to still be able to provide free cleans to those in need, through Cleaning for a Reason. It’s been many years that we have been partnered up with them. There are so many benefits to helping a non-profit organization. As I mentioned, it feels great to help people in need of cleans. Cancer is not only tough for the individual, but also for the patient’s family. Cleaning at first thought, may not seem like the most important thing a cancer patient will need. But a clean environment to live in is very important to someone who is getting chemo treatments. I have been so delighted and moved to be able to help provide this service, that I even created a little extension of this within my own business. We have a program for our Cleaning for a Reason patients, that they can utilize after we perform the free cleans provided. Often these patients want to continue with my cleaning service. Some are going through financial hardships. And Cleaning for a Reason patients can roll into a program of discounted cleans from ACS. Some of these patients prefer to move into our regular client program … but at least they have the option. I can go on and on about how Cleaning for a Reason is such a wonderful non-profit. I will end with, it is so awesome, that it makes me think about what my non-profit will be in the future.
Q: What’s the toughest part of your job?
DS: I have been in the cleaning business so long and I cleaned houses myself for over 15 years. The toughest part for me, at this point, is staying fresh. I need fresh ideas and goals to keep me motivated. These can be scary, as change is often a little scary. I always say if it’s worth doing, then it won’t be easy. But you can’t let fear of failure hold you back in business or in life. Often times you will fail before reaching the goal and that’s perfectly fine. Just get back up and try it again. I love motivating others. I love seeing my team succeed. It becomes difficult if you are not excited about what you are doing. Keep moving forward! Embrace and create change!
Q: If we interviewed all your clients … what is “one” common word that comes up when they describe working with your cleaning service?
DS: I would say dependable. We hear that in a lot of our interaction with clients. It is one of our core values as well! We are very grateful to have awesome employees and clients.
Q: How do you maintain a work life balance?
DS: This has been the most challenging thing for me in owning a business. I used to work ridiculous hours and I still will if completely necessary. But my health started to get affected by stress and anxiety. Mental became severely physical for me. That was my body saying that if I wasn’t going to slow down and work on how I process stress, then it was going to make me slow down. I finally listened. I don’t get as stressed out about things anymore, for the most part. I’ve learned a lot about breaking anxiety down to find a solution. Anxiety is just a name we give to a form of excitement about something. The funny thing is that anxiety always is a fear of something that hasn’t happened. In turn, what we fear might happen, may not even happen at all. If you learn to look at it that way, life is easier. Keeping ACS fully staffed with employees really helps with that as well. I am an extremist with a highly addictive personality. So, I need to keep a balance with ACS, working out, eating well, and having a social life. There is more to master still, but I think I get better at it every day. Lots of therapy!
Q: What’s one lesson you’ve learned in your career that you can share with our audience?
DS: In the end, nothing is that big of a deal. We tend to make it a big deal. And that can hold us back from changing our perspective on it. But in the real scheme of things, nothing is that big of a deal. We can get through it!
Q: Which woman inspires you and why?
DS: I am inspired by a lot of women and I can’t pick just one. But I can say that I am inspired by women who have goals and can step outside the boxes we place ourselves in, for parts or all of our lives. I think with all the effort I have put into learning to love myself; I can say I am also finally inspired by myself. It took me a long time to get to the point where I can look at my life and appreciate where I have come from and where I am now, and what it took to get there. I can pat myself on my back for a job well done.
That in turn drives me to do more and do even better. I get really inspired by women who have fought through seemingly impossible circumstances and come out the other end, with the goal of helping other people in similar situations. That’s love!
Q: What are some of the challenges you feel women face today?
DS: We have come a long way! I believe that women are more capable of supporting other women than we know. If a woman could look at another woman as a sister, instead of a rival, how different the world would be. This can be a very controversial subject, so I don’t want to say too much. But it is totally worth talking about. Women need to inspire and bring other women up, instead of finding pleasure in their failure.
I have noted in my life, that jealousy destroys the possibility of some women finding the courage and the faith in themselves, to be the best they can be. As a successful woman, I have dealt with other women becoming so jealous, that it ends friendships. That is so unnecessary and very sad. We all are just trying to make our way in this world … and if you think that you wish you were me, think again.
Everyone deals with hardship. You are here on earth and you can create your own story. Let envy be fuel for motivating yourself. If more women could genuinely be moved by other successful women instead of getting engulfed by envy, and even just admit that they are envious, this could be so useful.
Acknowledging takes the negative power right out of it. Use any envy to become the best version of yourself. It’s a natural feeling and it’s also called admiration. We don’t need to make it weird, wrong or let it hold us back. Note what it is that makes you envious, and work on that within yourself. Anything is possible!
Q: What advice would you give to young women who want to succeed in the workplace?
DS: Try not to cry or lash out at work in frustration or anger regarding work. If you can do it, step out. Wait until after work, go cry in the bathroom, or whatever it takes. Weigh the situation and give it a little time to think about what happened. Even though people are much more aware of work/ life balance nowadays, try to keep it professional in the workplace. I believe you have a better chance of being taken seriously in the workplace if you have some amount of control over your emotions. That’s just my opinion and my perception. Like everything else I have said in this interview … don’t be afraid to ask for anything that you feel you deserve. The worst thing that can happen is you get told no. You then can figure out what you need to do to achieve that and work on it. If you have good management at work, they should let you know what it is that you need to do to achieve that goal, if it’s not instantaneous. Communication is everything. And if you are a good manager, let people know what you need from them. Be clear. Be consistent.
Five Things About Davlyn Spetch
1. If you could talk to one famous person past or present, who would it be and why?
Elizabeth Woodville- Queen consort of England- because I’m dying to hear her true and whole story.
2. Where’s your dream vacation?
It’s always Kauai!
3. If you were a superhero, what would your special powers be?
Read minds so I can help people even more.
4. What app can’t you live without?
5. Favorite dessert?
Currently it’s mint chip ice cream